Mini Sport Returns & Refunds Policy

Hassle Free Returns!

We are happy to accept returns at Mini Sport if the product you have purchased does not meet your requirements or has other discrepancies. If you wish to return parts to Mini Sport, you must first obtain a Returns Authorisation Number (RAN) form from our Mail Order Department. We cannot accept or process any returns that are not accompanied by a Returns Authorisation Number. All refunds will be processed within 30 days of receipt of the returned goods. Goods that prove unsuitable may be returned to Mini Sport for a refund, credit note or exchange if they are returned to us within 7 days of receipt.

Please report all shortages/damages or other discrepancies with your purchases to Mini Sport within 24 hours of taking delivery of your order in order for us to ensure that anny issues are dealt appropriately and immediately.

Terms & Conditions

Please refer to our terms & conditions below when requesting a refund or a return. We will always ensure that our customers are completely satisfied when shopping with us but must guarantee that are terms and conditions are abided by in the case of a refund, return or exchange.

  • Items are to be returned carriage paid
  • All items returned must be in fit condition and ready for re-sale
  • Items should be returned unused and in the correct and original packing to secure a refund or exchange.
  • Items must be returned complete with all packaging in good condition. We reserve the right to charge for replacement packaging; if the original has been damaged or defaced)
  • Items returned after 7 days from receipt may be subject to a restocking fee. (This does not affect your statuary rights)
  • We cannot accept any items that have been specifically ordered for you or manufactured to your specification for return.
  • All returns are to be accompanied by the senders name, address, account number and reason for return. Please remember the information that you provide enables us to make an efficient returns process and helps us to help you.

  • Please note

    In addition we cannot accept responsibility for returned parcels, which have been undelivered or lost. Please retain proof of postage, as it may be required in the event of a claim against our couriers.

    Mini Sport Ltd is not responsible for any labour charges incurred during the fitment or removal of allegedly fault or incorrectly supplied parts.

    Old units returned for a surcharge refund must be returned within 12 months of purchase in a clean and serviceable condition. Returned surcharge units that are not serviceable will not be refunded.

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